In this episode, Brandon sits down with Shea Kelly, Tangerine Salons marketing and social media manager to discuss what she does to get the most out of Instagram, Tik Tok, Facebook and blogging.

As your business grows, you can't do it all yourself. From General Managers to Marketing & Social Media Managers, having the right people in the right positions can bring positive impact to your bottom line and not leave you spread to thin.

Join Brandon and Lauren as they discuss the evolution of their management team hires and how they run a five location salon company.

Join Brandon & Lauren as they sit down with Heath Smith of Ruiz Salon in Austin, TX to discuss how to strengthen the guest services department of your business.

By focusing on the training, systems and growth of the position, you will see your bottom line and guest relationships grow.

Master Stylists Adrian Franco, Kevin Walsh and Marshall Hatley sit down and talk about what it takes to be successful behind the chair, what it's like to do the hair of the Dallas Cowboys Cheerleaders and what it's like to work in a high end salon during Covid.

No matter how great your salon or service providers are, you are going to have an unsatisfied customer at some point. The larger you are, the faster an unsatisfied guest will go straight to the review sites.

When Covid hit, we were geared up to do our quarterly team meeting. We obviously had to postpone and it will be an entire year since we had one.

We want to be as safe as possible and make sure our team has the information and inspiration we need to insure our company is on the "top of the pyramid", so we are now in the planning stages.

Listen in as Brandon and Lauren discuss how our team meetings work, how this one will be different and how we make sure the team walks away inspired.

Serious Business is the pinnacle business conference for the beauty industry and this year, while it's going to be a bit different, still promises to inspire and educate.